Question 1

Is the water test really free in Jacksonville?

Accepted Answer

Yes — 100% free with no obligation. We come to your Jacksonville home, test your water on-site, and explain the results. Even if you decide not to purchase anything, the test is completely free. We believe everyone deserves to know what's in their water.

Question 2

What does the free water test check for in Jacksonville?

Accepted Answer

Our in-home test covers: total hardness, chlorine/chloramine levels, dissolved iron, hydrogen sulfide (sulfur), pH, total dissolved solids (TDS), and basic bacteria screening. For Jacksonville homes specifically, we pay extra attention to hardness (10–16 GPG (hard to very hard)) and chloramines levels.

Question 3

How long does the water test take?

Accepted Answer

About 20 minutes from start to finish. We test your water right at the tap, show you the results immediately, and explain what each number means compared to EPA standards. Most Jacksonville homeowners are surprised by what they find.

Question 4

Should I test my Jacksonville water if it looks and tastes fine?

Accepted Answer

Absolutely. Many of the most concerning contaminants — PFAS, lead, nitrates, disinfection byproducts — are completely invisible and tasteless. Jacksonville's water may look clear but still contain dissolved contaminants that only show up in testing.

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